- support@pcmasters.co.uk
- 0800 145 5521
- 07904 012045
- Mon–Sat 9am–8pm, phone lines until 10pm, closed Sundays
Microsoft 365, Outlook & everyday apps · No Fix, No Fee · Same-day call-out
Outlook not sending, Office asking to activate or a program that crashes every time you open it can stop your day. PC Masters installs, fixes and sets up software for homes and businesses, from Microsoft 365 and Office to the everyday apps you rely on.
Our software support covers Microsoft 365 and Office installation and activation, Outlook email set-up and errors, OneDrive sync and storage problems, Microsoft account and licence issues, Teams and Zoom set-up, and Windows updates that fail or hang. We also fix programs that crash or won’t open, install drivers for printers, graphics and sound, and remove unwanted toolbars and pop-ups from your browser.
Moving to a new computer? We transfer your emails, documents, photos and programs across and make sure everything is signed in, updated and backed up before we leave. And if you want to learn how to do something yourself, your technician can give you one-to-one software training, step by step.
Book online in a couple of minutes or call 0800 145 5521. Tell us what’s wrong and pick a time, Monday to Saturday, 9am–8pm.
A technician visits your home or business, finds the cause and tells you what it will cost before any work starts.
Most software problems are fixed during the visit. Want to learn how to do something yourself? Your technician can sit with you and show you, step by step.
If we can’t fix it, you don’t pay for the repair. Your emails and files stay private, and we check everything is backed up before making big changes. Every repair comes with a warranty from 1 month up to 36 months: our basic service includes 1 month, and the bigger the job, the longer the warranty.
Software licences such as Microsoft 365 are bought from the supplier at their normal price. We’ll help you choose the right plan and never charge for anything without agreeing it first.
Yes. We install it using your existing licence or help you choose the right plan, then sign you in and set up Outlook, OneDrive and your other apps.
Usually it’s a sign-in or account setting problem. We fix the account set-up so Outlook connects properly and stops asking.
Yes. We move your emails, documents, photos and programs across, and check everything works before you stop using the old one.
Yes. Our fixed-by-the-hour service includes one-to-one help, where your technician sits with you and shows you how to use your software.